General Practice Support Service

Updated: May 3

We are pleased to announce that the North East & North Cumbria Regional LMC has secured the funding to continue the Employee Assistance Programme (EAP) currently available to General Practitioners and Practice Managers. In addition, we have secured additional funding allowing us to extend the service to cover all admin and nursing staff employed within general practice across Newcastle and North Tyneside.

Recognising the additional pressures that all colleagues within general practice are currently working under, securing this funding is particularly welcomed by the LMCs.

The EAP is a confidential counselling and information service, which is available 7 days a week all year round, to assist you with personal or work-related problems that may be affecting your health, wellbeing or work-life balance. The EAP is provided by the Validium Group.

This service is now operational; you can call the confidential EAP on the Freephone number 0800 970 9040. Please note when contacting Validium, your organisation is the North East & North Cumbria Regional LMC.

The following services are available:

  • Counselling Support a safe place to discuss your personal or work-related concerns. You can do this over the telephone, face to face or online.

  • Manager Support advice and support for managers who are assisting their teams through any difficulties.

  • vClub Online & ‘My vClub’ App access to help sheets, podcasts and specialist resources at your fingertips

vClub - You will need to login with the generic username: NEC_RLMC and password: EAPvClub. You will then be prompted to set up your own username and password.

The EAP is confidential to use and is entirely secure. The LMC will only be advised of the number of people who have contacted the service.

Further details about the service are here or online by visiting

Promotional Material:

EAP poster / flyer / Did you know? leaflet

vClub poster / My vClub App

Managers Consultation Helpline

EAP services video - here


The Healthy Almanac, from Validium, is a monthly compendium of themed articles, videos and materials to support your wellbeing in the year ahead.

May 2022 - May is traditionally a month of springtime celebration – put time aside to rediscover what brings you joy. Read more here.

April 2022 - April is changeable, filled with ups and downs in the weather – much like our stress levels. This month, focus on understanding stress and building your resilience to it - read more here.

March 2022: here - Healthy Almanac Toolkit

'Rest Easy'

As the first quarter of the year closes, March provides an excellent opportunity to check your battery levels and assess the quality of your rest. This month, we're sharing better ways to switch off at the end of the day, healthy foods that will make you feel more energised, how the menopausal transition affects sleep, and more.

Health Awareness Days

National MS Education and Awareness Month

Ovarian Cancer Awareness Month

2nd – 9th // Sleep Awareness Week

3rd – 9th // Endometriosis Action Week


  • Mindfulness techniques to feel more energized - Jumpstart your day or combat fatigue in the afternoon.

  • 6 Ways to feel less anxious about money - Change the way you think about money with these simple steps


  • 5 Tips for switching off at the end of the day - How to unplug and calm your mind.

  • Foods to make you feel more energized - What to eat to reduce mental blocks and feel less sluggish.

February 2022 - Healthy Almanac Toolkit

5 Easy Ways to be a better active listener

How to give your financial wellbeing the focus it deserves

10 meditations to help you with letting go

When and how to say no

Grounding: What is it and how it can improve your health? – watch here

January 2022

7 Easy Ways to Become Financially Healthy

Understanding addiction: Why do we get addicted to substances?

How to Develop Better Food Habits Without Depriving Yourself

Validium Newsletter: December 2021 / International Day of People with Disabilities

Validium Newsletter: November 2021 / World Kindness Day' 13th November

Validium Newsletter: October 2021 / World Mental Health Day 10 October

Validium Newsletter: September 2021 / 'World Suicide Prevention Day' 10th September

Validium Newsletter: August 2021 / 'Cycle To Work Day' 5th August

Validium Newsletter: July 2021 / 'International Friendship Day' 30th July

Validium Newsletter: June 2021 / Men’s Health Week / Help Manage Anxiety

Validium Newsletter: May 2021 / Mental Health Awareness Week 10- 16 May 2021

Validium Newsletter: April 2021 / Stress Awareness Month

Validium Newsletter: March 2021 / World Sleep Day 19th March

Validium Newsletter: February 2021 / Time to Talk Day

Infosheet - 5 Ways to Practice Mindfulness

Validium Newsletter: January 2021 / Blue Monday 18 January

Validium Newsletter: December 2020 / Need Support Over the Winter Holidays / International

Day of Persons with Disability

Validium Newsletter: November 2020 / Stress Awareness Day in the UK: 4 November

Validium Newsletter: October 2020 / World Mental Health Day

Validium Newsletter: September 2020 / World Suicide Prevention Day: 10 September 2020

Validium Newsletter: August 2020 including - Does Fear Of Failure Stop You Doing Things?/ Is Shyness Holding You Back? / ManagingUnconscious Bias \ Cycle to Work Day

Validium Newsletter: July 2020

Validium Newsletter: June 2020

Validium Newsletter: May 2020

Validium Newsletter: April 2020

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